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News & Events


Small Vendors have Big Plans, Healthcare IT News
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Spring Medical moves Beyond ONC-ATCB Certification with SpringCharts EHR 2011 Read more »
Spring Medical partners with Aqua Connect to provide secure remote access for Mac customers
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Troubleshooting


Server will not start:

  • Make sure you have double clicked on SpringMedicalServer.exe (Windows) or SpringMedicalServer icon (Macintosh).

  • Make sure you have a folder named 'MUData' in the same folder as the program.

  • Make sure the MUData folder has a file named SpringMedicalRSC.jar.

  • Make sure you have the correct Java Runtime Environment (JRE) installed. Click here for further information: Java Help »

Client will not start:

  • Make sure the server is running

  • Make sure program SpringMedicalServer is running on the server.

  • Make sure you type the correct IP address of the server. To check this: Open a command prompt.

  • type: ping xxx.xxx.xxx.xxx (type your server's IP address after ping). You should get several lines that start with "reply from".
    If you see "request timed out" then something is wrong with your network.

 

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SpringCharts EHR is a CCHIT Certified Electronic Health Records software