Dr. Marlow is a board certified Family
Physician who practices Family and Emergency Medicine
and is a partner in a three physician group at Alden
Health Center in The Woodlands, Texas.
Dr. Marlow carries
a notebook computer running the single computer version
of SpringCharts with him into the exam room.
Dr. Marlow’s usage
of SpringCharts focuses on the patient relationship, quality
of treatment, quality of charting and productivity—in
that order.
His
typical method for an office visit is to first review
the patient’s history and nurse’s notes outside the exam
room. His first and last activity in the exam room itself
is to interact directly with the patient. In the
middle of the encounter, he uses SpringCharts for both
assistance and charting. The chart is then finished outside
the exam room before preparing to see the next patient.”
Dr
Marlow emphasizes: “I feel it is important that the patient’s
first and last impression of our relationship is
our direct interaction. Importantly, the system fits nicely
with the way I like to practice medicine. SpringCharts
allows me to improve quality of treatment, quality of
charting, and my overall productivity while building a strong
relationship with my patients.”
“I have found the
Template and PopUp Text
features of SpringCharts to be very helpful
in improving the quality and preparation
time of my charts."
“What
makes them so effective is they are powerful, yet easy
to set up. For example, when I see a patient with
a situation I expect to see again, I actually prepare
a Template based on the patient’s complaint, save the
Template, and then I use the Template to chart the
visit. It is so easy to prepare a Template that this approach
requires only 1 to 2 minutes in time and I then have a
Template that I can use many times over.
“PopUp
Text is also very easy to update and extend while in the
office visit. In fact, I have my entire set of procedures
set up in PopUp Text. For example, I can easily, professionally
and accurately document an onchyectomy or excisional biopsy
with a click of the mouse.
“With
the Templates and PopUp Text I am able to quickly prepare
a record that reflects favorably on my practice. And,
with the Templates I have prepared, I know when I have
met the criteria for a Level 4 visit.
“During
my first 2 months of using SpringCharts, I individually
added 740 patients into the system. My approach has been
to prepare charts as I see patients and enter their demographics
and static information when I do physicals.
“The
administrative staff has observed my use of SpringCharts
and have commented that they would love to see an electronic
solution that addresses our heavy reliance on paper charts.
“Based
upon the initial success with the use of SpringCharts,
and the experience one of my partners had with the SpringCharts
Test Drive running on a Tablet PC, we are considering
extending the use of SpringCharts to the rest of the practice.
I am optimistic that Alden Health Center will benefit
from a broader use of SpringCharts.”
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